Employment Opportunities

General Description

Responsibilities & Duties

• Maintain day-to-day performant operation of networking infrastructure including routers, switches, wireless controllers and access points, firewalls, related servers, and end-user devices they service
• Perform network monitoring proactively, maintain and respond to alerting notifications, tune performance, and troubleshoot
• Confer with users and analyze workflow, access, information, and security requirements
• Evaluate performance issues with availability, utilization, throughput, goodput, and latency
• Plan and execute the selection, installation, configuration, and testing of networking hardware and software
• Establish connections and firewalls; evaluate and remediate connectivity issues
• Secure network by developing network access, monitoring, control; document evaluation and troubleshooting procedures
• Prepare users by designing and conducting training programs; provide references and support
• Upgrade network by conferring with vendors, doing demos, implementing and evaluating proof of concepts
• Maintain and utilize lab environment to develop, test, and evaluate changes prior to production deployment
• Confer and coordinate with other infrastructure personnel such as systems administrators when evaluating needs, troubleshooting, or implementing changes
• Define network policies and procedures
• Document internal procedures
• Perform and maintain data backups, such as configurations of switches, firewalls, wireless controllers, and related servers
• Keep inventory of networking equipment, software, and licenses
• Ensure security for web users’ accounts and information
• Protect organization's value and resources by keeping information confidential
• Provide helpdesk support for network issues and respond to requests for IT support
• Delegate support team resources
• Set up equipment for new users
• Meet financial requirements by submitting information for budgets and monitoring expenses
• Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations
• Must adhere to Absentee Shawnee Tribe Personnel Policies and Drug and Alcohol Policies.
• Other duties as assigned.

Qualifications

• High school degree or equivalent; bachelor’s degree in related field preferred
• 3-5 years of relevant IT experience in a previous role
• Experience with helpdesk or IT support
• Experience working with network and server management support
• Up-to-date knowledge of new systems, information, software, and upgrades
• Experience designing and maintaining multi-site enterprise network including VLAN segmentation, routing and failover, link aggregation, QoS
• Familiarity with enterprise-grade routers, switches, firewalls, wireless, VoIP, network monitoring tools
• Familiarity with DNS, DHCP, RADIUS, IPSEC and SSL VPNs,  routing and other protocols
• Experience with following is a plus: Alcatel-Lucent switches, Aruba wireless, FortiNet products, VMware vCenter, Compellent, Arista switches, Solarwinds, Netwrix, Lansweeper, 802.1x, Active Directory and group policy, Microsoft Exchange, physical security systems (cameras, badges)
• Ability to physically stand, bend, squat, and lift equipment
• Able to multitask, prioritize, and manage time efficiently
• Effective oral and written communication skills.
• Must be able to pass a drug test for pre-employment for the Tribe.
• Must have a valid Oklahoma Driver’s License. 
• Must be able to pass a background check. 

• Must be able to sit, stand, stoop, bend or kneel for long periods of time.
• Sitting or standing or walking for long period of time; occasional bending, squatting, kneeling, stooping; good finger dexterity and feeling; frequent repetitive motions; talking hearing and visual acuity.
• Willing to Travel.
• Frequent lifting (up to 15 lbs)
• Occasional lifting (up to 30 lbs)